Aftercare & Services

Aftercare and servicing of our flues are essential components of our commitment to ensuring the long-term performance, safety, and satisfaction of our customers.

Importance of Regular Maintenance for Flue Systems

Flues, integral to heating systems, industrial processes, and exhaust systems, require regular maintenance and attentive care to optimize efficiency, prevent breakdowns, and mitigate safety risks over time.

System, product, and site-specific O&Ms are issued for every installation on completion. 

Our aftercare services encompass a range of proactive measures designed to support customers in maintaining their flue systems in optimal condition. This includes providing comprehensive guidance on proper operation and maintenance practices, offering access to educational resources and training programs, and facilitating regular inspections and servicing appointments.

Ultimately, our aftercare and servicing initiatives are designed to provide customers with peace of mind, knowing that their flue systems are in expert hands and receiving the attention and care they deserve.

By prioritizing proactive maintenance, responsive support, and clear communication, we aim to build lasting partnerships with our customers and uphold our reputation for excellence in flue solutions and services.

Regular servicing of flue systems is essential to identify and address potential issues before they escalate into costly repairs or safety hazards.

Our team of skilled engineers conducts thorough inspections, utilizing advanced diagnostic tools and techniques to assess the condition of flue components, detect signs of wear or damage, and identify areas for improvement.

During servicing appointments, technicians perform a range of tasks to ensure the continued functionality and safety of flue systems.

This may include cleaning and removing debris or buildup from flue liners, inspecting seals and connections for signs of leakage or corrosion, testing draught and airflow characteristics, and verifying compliance with relevant codes and regulations.

More information about

our routine servicing & aftercare program.

In addition to routine servicing, our aftercare program offers responsive support to address any unexpected issues or emergencies that may arise with flue systems.

Our service hotline provides customers with access to experienced engineers who can offer troubleshooting assistance, schedule emergency repairs, or dispatch onsite support as needed.

Our commitment to aftercare extends beyond individual servicing appointments to encompass ongoing communication and support.

We keep customers informed of any relevant updates, regulations, or advancements in flue technology, ensuring that they remain well-informed and empowered to make informed decisions regarding their flue systems.

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